General Terms and Conditions (GTC) – 13 Munich Tattoo & Gallery (Homad GmbH)
Section 1 – Scope of Application
• These General Terms and Conditions apply to all services provided by 13 Munich Tattoo & Gallery (Homad GmbH), particularly the creation of tattoos. They apply regardless of who performs the service.
Section 2 – Tattoos for Minors
• (1) Tattoos on persons under the age of 18 are generally not permitted.
In justified exceptional cases, tattoos may be performed on persons from the age of 16, provided that the written consent of both legal guardians is submitted.
• (2) For clients under the age of 17, the presence of at least one legal guardian throughout the entire procedure is required. The accompanying person must present valid photo identification.
• (3) The studio accepts no liability for false personal information, particularly regarding age or legal consent.
• (4) Regardless of age or documentation, the studio reserves the right to refuse certain designs or body areas without stating reasons.
Section 3 – Prices & Payment
• (1) Prices depend on design, size, placement, and effort.
• (2) Payment is accepted in cash or via PayPal only – PayPal must be arranged in advance with studio staff.
Card payments are not available.
Section 4 – Right of Withdrawal for Distance Contracts
• (1) If the contract is concluded outside of our business premises or via distance communication (e.g., online), the client has a legal right of withdrawal of 14 days in accordance with Section 355 BGB (German Civil Code).
• (2) This right expires pursuant to Section 312g (2) No. 1 BGB if the service involves a custom-made product and the client has expressly agreed that the service begins before the withdrawal period ends.
• (3) The client is informed before paying the deposit that they agree to the early start of the service. As such, the deposit covers consulting and design services, and the right of withdrawal expires under Section 356 (4) BGB once work has begun
Section 5 – Deposits & Cancellations
• (1) A deposit is due when scheduling an appointment. It covers the reservation and preliminary work (e.g., design).
• (2) Deposits are generally non-refundable. If canceled in time (see below), they will be converted into a non-transferable voucher valid for 12 months.
• (3) Client cancellations:
– Up to 5 working days before the appointment: conversion into a voucher
– Later cancellations: deposit is forfeited unless a medical certificate is provided
– Health-related cancellations with proof: deposit will be credited to a new appointment
– If a design was already created: client has no right to receive the design; rights remain with the studio
• (4) No-shows or early termination:
– If the client ends the session (e.g., due to pain), the full day rate remains payable
– If the tattoo is reduced in size afterward, the original agreed price still applies
• (5) Missing payment confirmation (e.g., lost receipt): the studio accepts no liability – no refund or credit will be issued
Section 6 – Conditions for Treatment
• A tattoo session will not be performed if the client:
• is under the influence of drugs or alcohol
• takes blood-thinning medication
• uses numbing cream without consultation
• has infectious or relevant medical conditions
• has known allergies to tattoo pigments
• has poor personal hygiene
• is pregnant or breastfeeding
• lacks legal or mental capacity to consent
Section 7 – Disclaimer for Cover-Ups & Lettering
• (1) Full coverage of previous tattoos in cover-up sessions cannot be guaranteed.
• (2) The studio assumes no liability for spelling or date errors in text if these were provided by the client.
Section 8 – Healing & Aftercare
• (1) The studio accepts no responsibility for complications during the healing process.
• (2) Color loss or uneven healing due to improper aftercare does not entitle the client to a free touch-up.
Section 9 – Touch-Ups
• (1) One free touch-up is available within 6 to 8 weeks after the tattoo session, provided that the aftercare instructions were followed.
• (2) Missed touch-up appointments result in the session becoming chargeable.
• (3) Tattoos on hands, fingers, and feet are excluded from free touch-ups.
Section 10 – Vouchers
• (1) Vouchers are transferable, but not redeemable for cash.
• (2) Vouchers cannot be returned.
• (3) The studio assumes no responsibility in case of loss, theft, or destruction.
• (4) Purchased vouchers automatically expire after three years in accordance with Section 195 in conjunction with Section 199 BGB, starting from the end of the year in which they were issued.
• (5) Vouchers, discounts, or credits issued by the studio as part of promotions expire automatically one year after the date of issue.
• (6) Cash redemption, (partial) refunds, or rebooking of vouchers is strictly excluded, regardless of whether they have been partially or fully used.
Section 11 – Installment Payments
• (1) Installments are handled exclusively via a third-party payment provider chosen by the client.
• (2) The studio is not a party to the financing contract and assumes no liability for approval or processing.
• (3) A service fee applies based on the provider and the amount financed. If the appointment is rescheduled after payment begins, a new service fee applies.
• (4) Refunds after signing the installment agreement are excluded.
• (5) Cash payouts are not possible.
• (6) If the cancellation terms in Section 5 are met, the paid amount may be transferred to a new appointment.
• (7) If the cancellation period is missed and no valid proof (e.g., medical certificate) is provided, the full amount is forfeited.
Section 12 – Rights to Photos
• By receiving a tattoo, the client agrees that photos of the tattoo may be used by the studio for promotional and reference purposes, unless explicitly declined in writing before the session.
Section 13 – False Information & Liability
• The studio accepts no liability for deliberately false statements made by the client (e.g., age, health, legal consent).
Any resulting damages are the client’s responsibility.
Section 14 – Jurisdiction & Applicable Law
• (1) German law (BGB) applies in its current version.
• (2) Place of jurisdiction is Munich, provided the client is a business entity or resides outside of Germany.
