Terms & Conditions / 13 Munich Tattoo & Gallery (Homad GmbH)

SCOPE

• These terms apply to all tattoos done at 13 Munich Tattoo & Gallery (Homad GmbH), regardless of which artist performs the work.

TATTOO FOR MINORS

• We reserve the right to refuse service to minors. However, we may tattoo clients aged 16 and up if they’re accompanied by a parent and have written consent from all legal guardians. The parent must be present for the entire session. From 17 years old, a signed consent form is enough—no parent needed.
We are not liable for false age claims or forged consent documents. In such cases, liability falls on the client.

RIGHT OF CANCELLATION

• If the contract is concluded outside our business premises or by means of distance communication (e.g. e-mail or telephone), the customer has a right of withdrawal of 14 days in accordance with Section 355 BGB. This does not apply if the service has already been provided in full or if it is a customized service that is excluded from the right of withdrawal in accordance with Section 312g (2) No. 1 BGB. By making an appointment, the customer expressly agrees that 13 Munich Tattoo & Gallery (Homad GmbH) may begin providing the service before the expiry of the withdrawal period and confirms that he thereby loses his right of withdrawal.

RIGHT TO REFUSE CLIENTS OR DESIGNS

• We may decline certain designs or clients, especially if the requested tattoo is too small to ensure long-term quality. We also reserve the right to refuse tattoos that don’t align with our ethical guidelines, artistic standards, or studio style. If we have had negative past experiences with a client, we may also refuse service.
If a client provides false information to bypass a refusal, they bear full responsibility for any consequences.

DEPOSIT & CANCELLATIONS

• Deposit:
A deposit is required to secure an appointment. It covers the preparation work for your session.
• Refunds:
Deposits are non-refundable but can be converted into a non-transferable voucher for future tattoo sessions. Cash, card, or PayPal refunds are not possible. The voucher is valid for [e.g., 12 months].
Refunds are only granted in exceptional cases, subject to approval by management.
• Client Cancellations:
• you cancel at least five business days before your appointment, your deposit will be returned as a voucher.
If you cancel later than that or without a doctor’s note in case of illness, the deposit is forfeited.
If you cancel due to illness, you must provide a medical certificate. Your deposit will then be applied to a rescheduled appointment. Without proof, the deposit is lost.
If you cancel because you changed your mind or found a cheaper studio, your deposit is non-refundable.
• Cancellations After Design Work Has Started:
If you cancel after we’ve designed your tattoo, you do not receive the design. All design rights remain with 13 Munich. The design will not be sent to you unless explicitly agreed upon beforehand. Using the design at another studio without permission is not allowed.
Once we start working on your design, the full deposit is lost, even if you later cancel your appointment.
• No-Shows or Session Interruptions:
If you book a full-day session but cannot complete it due to pain or other reasons, you still owe the full session price.
If you downgrade from a full-day session to a small tattoo on the day of your appointment, the full-day rate still applies.

APPOINTMENT REQUIREMENTS

• Your appointment will only proceed if you meet the following conditions:
• No alcohol or drug intoxication
• No use of blood-thinning or other medications that interfere with tattooing
• No unauthorized use of numbing creams
• No medical conditions that could complicate tattooing
• No known allergies to tattoo ink or materials
• Proper hygiene
• Mentally and legally capable of consenting to a tattoo
• Not pregnant or breastfeeding
If your behavior makes the procedure unsafe, we may refuse to tattoo you.

COVER UPS

• We cannot guarantee that a cover-up tattoo will completely hide the old design.

SPELLING & DATES

• We are not responsible for any spelling or date errors in your tattoo. Double-check before finalizing your design!

HEALING & AFTERCARE

• We are not liable for complications during healing. Proper aftercare is your responsibility.

TOUCH UP’S

• If ink fades during healing, you are eligible for a free touch-up unless the issue is due to improper aftercare.

TOUCH-UP TIMEFRAMES

• Free touch-ups must be done within 6-8 weeks of your original appointment. If you can’t make it within this timeframe, we may offer touch-ups as a courtesy, but it’s at our discretion.
• If you cancel or reschedule your touch-up twice or more, or if you no-show, we may refuse to do it for free.
• Finger, foot, and hand tattoos are not eligible for free touch-ups and will be charged an extra fee.

MISSED TOUCH-UP APPOINTMENTS

• If you miss a scheduled touch-up without notice, your next touch-up will be charged at full price.

PHOTOGRAPHY RIGHTS

• By getting tattooed at our studio, you grant us full rights to use and publish photos of your tattoo.

LEGAL JURISDICTION

• German civil law (BGB) applies unless overridden by these terms.

1RIGHT TO REFUSE SERVICE & KEEP DEPOSITS

• We reserve the right to refuse service if any of our terms are not met. In such cases, deposits may be withheld unless otherwise agreed upon with management.

FALCE INFORMATION & LIABILITY

• We are not responsible for any consequences if you provide false information about your age, identity, or health. This also applies if minors present fake documents.

APPLICABLE LAW AND PLACE OF JURISDICTION

• The provisions of the German Civil Law (BGB) as amended from time to time shall apply insofar as they do not contradict these Terms and Conditions. The place of jurisdiction for all disputes arising from or in connection with this contract is Munich.